1. What are your office hours?
While we prefer to conduct during normal business hours, we understand sometimes it can be a challenge to meet during the day, so we do accept some after-hour client meetings. Some Saturdays are available, but we can never guarantee which Saturday. On occasion we may work a Sunday wedding, but we don’t make it a habit. We are closed Sundays and Mondays, because we all need a weekend, right? Having some days off alleviates burn out, allowing us to be our best for our clients.
2. What is the A Day To Remember process?
Your wedding planning experience starts with your initial inquiry by completing our Inquiry Form. Once we move past the inquiry process, we schedule a consult where we will deep dive into your wedding vision and desires, along with your expectations. We know wedding planning can be overwhelming and stressful, yet exciting! We will go in-depth about your wedding experience and how we will navigate this journey together.
3. We’re getting married in a church and our church already has a coordinator. Do I really need you there? Can we save money in this area?
Most churches do prefer to handle the rehearsal and the ceremony and that is A-OK with us. We are very respectful of all houses of worship and would never impose on their rules. In these situations, we take a step back and adopt the supportive role. We still need to make sure the florist arrives, the musicians aren’t lost, etc. In addition, we will be checking in on both of you and pinning on flowers. Oh, and can we talk about the pre-ceremony shots? We are there to ensure you guys don’t see each other beforehand, should that be the case! Should you decide you don’t want us at the ceremony at all, we completely understand. When you retain us, you are retaining us for your date, so the cost will not change either way.
4. How many weddings do you take on per year?
Each of our planners manage anywhere from 7-10 weddings per year and only one wedding per weekend, allowing us to immerse ourselves completely into each of our couples’ wedding experiences.
5. How do you deal with staff emergencies or turnover?
In any industry, wedding-related or not, emergencies and turnover occur every day. As any good business, we have a Plan A, B and C for all events within our team! Rest assured your wedding day will be covered.
6. What if the resort comes with a planner already?
A resort planner and a wedding planner are both full time jobs. While each resort is different in what they will offer you, many will even go as far as to telling you “You don’t need to hire an outside planner.” —yikes! Hiring an experienced destination planner ensures you, your vendors and the details are taken care of on your BIG day. We value resort planners and have partnered with some amazing ones; they play an important role in the success of the day as we work together!
Rule of thumb: A resort planner works for the resort, your destination planner [that’s us], works for you.
7. Do I have to use vendors from your Preferred Vendor List only? Are you OK with working with our selected vendors? How about family/friend vendors [aka friendors]?
No, not at all! We sure do prefer you use vendors from our list, though! Why? Our vendors are tried and true, time and time again. Each vendor we recommend has partnered with us a minimum of three times and have proven to be reliable, amazing, and quite frankly, align with our vision and ideology. We understand your friend had a great experience with her florist and that your boss loved his DJ. Anyone can rock it at least once – ours nail it EVERY SINGLE TIME! All of our Preferred Vendors have been vetted and we truly understand their process and they understand ours – eliminating risk for your big day! Our list of Preferred Vendors come in different price points, styles and personalities. We pair our vendors with our couples, and all our couples [past and present] who have used our vendors have always been happy!
We will not work with friendors, unless they have a legitimate business and are licensed. We have experienced working with “friendors” in the past and their lack of experience and/or knowledge have turned into disasters, which ultimately reflect on us. To avoid these negative experiences, we no longer accept unlicensed and hobbyists to be a part of our clients’ important day!
8. I’ve spoken to other planners and realized each one charges differently. How is your pricing structure?
Our fee structure is a two-part structure compensating us for the elements of what we are building for you over the course of your planning experience — planning, design + production and event management.
To learn more about our fee structure, contact us here and we will discuss in more detail exactly how it all works!
9. How much should I budget for my event?
The best way to calculate your overall event budget is by price per person. Our clients expect to invest at minimum $800 person for their celebration.
10. Do you accept kickbacks and/or commissions from vendors?
Absolutely not! We are very transparent with our clients every single step of the way.
11. Do you plan Destination Weddings?
Absolutely, it’s one of our specialties! We love destination weddings, and they require a separate skill set than locally based events. Destination weddings demand a considerable amount of logistical planning and coordination, along with knowing and understanding culture, language, weather and legal differences. Planning a destination wedding requires seasoned experience, more than just a love of travel. We are all about planning fabulous events, not just in Houston, but worldwide! Our preferences and specialties lie in:
Mexico
Italy
France
England
Spain
The Caribbean
South America
and throughout the USA!
Our planners are also multi-lingual!
12. My wedding is not that big, will this be an issue for you?
Absolutely Not! Our sister brand, Intimate Celebrations, was born, specifically for Intimate Weddings, Proposals and Elopements, among other services, so please be sure to visit our website.
13. We also need someone who can set up and strike down at our wedding. Is this something you offer as well?
No. Our role is to plan, design and manage your event, overseeing everyone responsible for each aspect of your big day. All our couples are required to hire professionals and full-service vendors who will provide all installation and striking. In addition, our insurance will not cover our team members for any set-up or strike-down work. Now, we will most certainly assist with the distribution of guest favors, menu cards, etc.
14. What’s the difference between a venue coordinator and a wedding coordinator? I mean, if my venue already comes with a coordinator, why should I hire you?
We invite you to check out our blog post which lists out these differences. In addition, we have yet another great blog post from a fellow planner in California who, at one point was a venue coordinator. Her viewpoint is valuable, so check it out! Afterwards, you can make the call and decide what route works best for you!
15. We hear you will ask for vendor discounts on our behalf. Is this true?
False. Our goal is to align you with the most incredible wedding experience; our creative partners are the backbone of how we create our events. You are here because you love what you see, so let’s create something amazing for you!
16. So, I’ve already booked all my vendors, done all the planning, I’m super organized. I really just need you for the “day of”, plus that will help with my budget!
We invite you to hop on over to our blog post, specifically about this topic!
17. Are you LGBTQ friendly?
Absolutely! We believe #LoveIsLove and #LoveWins every single day. We are also certified through the Equality Institute.
18. Do we meet in person or can we do online meetings prior to booking with you?
We value your time and ours, so the initial meeting begins with a Zoom call, which also makes it convenient for all parties involved to be available.